Loyalty Program
The Belunoresortreport Carte Blanche programme is a recognition structure built for guests who return not out of habit but out of genuine preference - and it is designed to reward that distinction with material privileges rather than symbolic gestures. Points accumulate across every area of the property: dining, accommodations, cultural concierge bookings, and qualifying activities, with no expiry date and no blackout periods attached to redemption. Three membership tiers - Select, Reserve, and Carte Blanche - each unlock a progressively more personalised relationship with the property and with Toronto itself.
Cross-Property Point Accumulation
Points are earned at a consistent rate across all spend categories at Belunoresortreport - dining, accommodations, cultural concierge activities, and fitness bookings all contribute to a single unified balance.
No Blackout Redemption Windows
Accumulated points can be applied toward any qualifying stay, dining credit, or concierge service at any time of year - the property does not restrict redemption during peak Toronto periods such as TIFF, Formula E, or Caribana weekend.
Suite Upgrade Priority
Reserve and Carte Blanche members receive automatic suite upgrade consideration at check-in - not a request that may or may not be accommodated, but a priority queue processed before any open upgrade is allocated to the general guest list.
Personalised Member Profile
Every team member who interacts with a Carte Blanche member has real-time access to that guest's preference file - room temperature, pillow type, dining restrictions, preferred check-in time - so nothing needs to be communicated twice.
Toronto Partner Network
Members earn and redeem points with a curated network of Toronto partners - selected retailers in Yorkville, cultural venues on King West, and private transport operators - extending the programme beyond the property's walls.
Annual Carte Blanche Review
Each year, top-tier members receive a formal account review with a named Membership Advisor who identifies unredeemed point balances, previews forthcoming property additions, and confirms the following year's benefit structure in writing.